Shipping policy

Shipping Policy – Eco Herbal Store

At Eco Herbal Store, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times are:

  • Within Pakistan: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times may vary during holidays, sales, or due to courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can track your parcel easily.

Incorrect Address

Please make sure your shipping address and contact details are correct. Eco Herbal Store is not responsible for orders delayed or lost due to incorrect information provided by the customer.

Delayed or Lost Shipments

If your parcel is delayed beyond the estimated delivery time, please contact us. We will coordinate with the courier company to resolve the issue as soon as possible.

Damaged Packages

If you receive a damaged package, please contact us within 24 hours of delivery with photos of the damaged item and packaging.

International Shipping

Currently, we only ship within Pakistan. International shipping may be available in the future.

Contact Information

For shipping-related questions, contact us: